Yes! We are always on the hunt for the most sustainable materials to create our products. Our current collection is made from Global Recycled Standard (GRS) certified PU coated Vegan Leather and is PETA Approved, est. 2023. Not only kinder to the environment, but kind to our animals.

Our PETA Approved GRS certified Vegan leather is man-made cruelty-free and coated with polyurethane to make it stable and durable. We are also working with innovative and sustainable materials such as MIRUM®, apple peels, other fruit and vegetable waste, and recycled plastic bottles which are used to create faux leather that put animal skins to shame.

Absolutely not. We take pride in ensuring that no products are ever made from the skins of animals. We are a PETA Approved vegan brand.

You bet! Our custom packaging is sustainable & eco-friendly. We use Noissue packaging which are either compostable, recycled or reusable.

Orders placed before 1:00 pm will be dispatched within 1-2 business days. You will receive an email confirmation once the order has been shipped. Please note, processing times do not include weekends or public holidays.

AUSTRALIAN Orders:

We offer free shipping for all domestic orders within Australia, using Australia Post. 

Express Shipping - $15

INTERNATIONAL Orders:

We offer free worldwide international shipping, using standard Australia Post. 

Reach out! Visit our contact page for any information regarding your order! Please don't hesitate to reach out to us at studio@sherseo.com, and we'll be more than happy to help you with any inquiries or support you may need.

At Shér & Seo, we prioritise quality above all else. Each order undergoes a meticulous inspection by our detail-oriented warehouse team before it's dispatched to ensure that your items reach you in impeccable condition. However, if by any chance you receive a damaged, defective, or incorrect item, please reach out to us at studio@sherseo.com with as much detail and attach a photo of the item. Don't forget to include your order number to expedite our support.

Please note Shér & Seo will accept returns under the condition that the returned items are in their original state, with intact packaging, tags, and in the same condition as when received. Proof of purchase in the form of the original payment receipt must accompany all returns.

Please keep in mind we do not take responsibility for any post purchase damage. Items that are damaged due to wear and tear do not qualify for returns under our Returns Policy. However, we are committed to offering guidance and support when it comes to the care and maintenance of your bag.

You may return any full priced item within 14 days, for a refund, exchange or store credit. Please notify us within 7 days of your intention to return any full-priced item.

Just email us and we will forward on our Returns address.

We do not cover the cost of returns unless the item is faulty, or we shipped the incorrect item. We are not liable for the loss of any item in return transit. We recommend using a traceable delivery method and taking note of your tracking number.

It is important to be aware that Shér & Seo reserves the right to decline refund requests if the return does not adhere to our return policy.

Exciting! We'd love the opportunity to become partners. Please reach out to us with your information so we can get chatting.  Please click on the link below on our FAQ's page and you can email us, directly from here.

Please reach out to us with what you need and we would love to partner.  Please click on the link below on our FAQ's page and you can email us, directly from here.